If you have a complaint about our services or a product, contact us at:
Homebound Investments Inc.
169 Enterprise Boulevard, Suite 301
You may want to consider using a method other than email for sensitive information.
We will acknowledge your complaint in writing, as soon as possible, typically within 2-3 business days of receiving your complaint. We may ask you to provide clarification or more information to help us resolve your complaint.
We normally provide our decision in writing, within 90 days of receiving a complaint. It will include:
If we cannot provide you with our decision within 90 days, we will: